SIM Services Fully Restored in Nigeria Following Identity Verification Portal Upgrade
After a period of significant disruption, telecommunication subscribers across Nigeria can now breathe a sigh of relief as all SIM-related services, including new SIM registration, swaps, and National Identity Number (NIN) verification, have been fully reinstated. This welcome development comes after weeks of services being put on hold due to a crucial migration to an advanced new identity verification portal. The temporary pause had impacted essential mobile services, causing inconvenience for millions of users requiring verification processes for various activities across the nation.
Seamless Access to SIM Registration and Verification Returns
Leading Nigerian telecom providers, Airtel Nigeria and Globacom, have independently confirmed the complete restoration of these vital services, ensuring customers can once again access real-time activities. This means critical processes such as SIM registration, number porting, and other essential verification procedures are now readily available. Airtel Nigeria notably announced the successful completion of their scheduled system update via an X (formerly Twitter) post on Monday, July 28, 2025. The company conveyed its satisfaction, stating, “Dear Valued Customers, We are delighted to share that our SIM-related services, including SIM registration, swaps, NIN verification, and other related requests, are now fully operational.” This upgrade aims to provide enhanced functionality and a smoother experience for users, marking a significant step forward in digital identity management within Nigeria’s vibrant tech landscape. Customers are now encouraged to utilize these essential mobile services after the extended pause.
The resumption of these critical SIM activation and replacement services underscores the continuous efforts by Nigerian telecom operators to enhance digital infrastructure and improve service delivery, despite temporary challenges during system upgrades. This move is poised to facilitate easier access to essential mobile services, supporting economic activities and personal connectivity nationwide.
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