Bolt Surpasses 400 Million Trips in South Africa Amid New Sector Regulations
Ride-hailing giant Bolt has announced a monumental milestone, completing over 400 million trips in South Africa since entering the market in 2016. This remarkable achievement not only highlights a significant and sustained increase in platform activity nationwide but also solidifies Bolt’s position as a dominant force in the African tech and mobility landscape. By building one of the continent’s largest user bases, the company has deeply integrated itself into the country’s urban transport fabric. This milestone is a clear indicator of the platform’s widespread adoption and its pivotal role in transforming how South Africans commute.
Fuelling Expansion Across South Africa
The impressive 400 million trip figure is a testament to Bolt’s extensive reach and operational scale. According to Senior Operations Manager Simo Kalajdzic, the platform’s expansion is clearly reflected in its current user metrics. Bolt now serves approximately 1.4 million passengers every month, a demand met by a robust and active network of over 40,000 drivers. This growth is not confined to major metropolitan hubs; the company has strategically expanded its services to operate across all nine of South Africa’s provinces and maintains a presence in 23 cities. This nationwide footprint demonstrates Bolt’s commitment to providing accessible, reliable, and convenient mobility solutions to a broad spectrum of the population.
This landmark achievement was revealed as Bolt and the wider e-hailing industry adapt to a new regulatory framework implemented by the National Department of Transport. These regulations are designed to formalize the sector and enhance safety and accountability. Key changes include the introduction of a platform licensing fee that operators must pay to operate legally. Furthermore, the new rules mandate specific licensing requirements for all drivers and require the installation of physical panic buttons in e-hailing vehicles. By celebrating its substantial growth while proactively adjusting to these new industry standards, Bolt signals its long-term commitment to operating responsibly within the South African market.
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