Bolt Nigeria Adopts inDrive’s “Fastest Finger” Model to Speed Up Ride Matching
The e-hailing market in Nigeria is heating up, and Bolt is responding with a strategic move to improve its service. Bolt has implemented a new system inspired by inDrive’s “fastest finger” model, where a single ride request is broadcast to multiple drivers simultaneously. This shift aims to reduce rider wait times and boost driver earnings, a crucial step in maintaining its position in the competitive Nigerian market.
Faster Rides and More Earnings: Bolt’s New Approach
Bolt’s new feature, confirmed by Bolt Nigeria General Manager Osi Oguah, sees the ride request sent to multiple drivers at once. The first driver to accept the request secures the ride, while the offer is automatically removed from other drivers’ screens. Bolt communicated the change to its drivers, highlighting the benefits of this new dispatch approach. The company emphasized that this change is intended to enhance both the speed and reliability of the ride-matching process. Drivers were also advised to only accept requests they intend to fulfill, as cancellations will negatively impact their driver score. Passenger cancellations, however, will not affect driver scores. This move comes amidst ongoing conversations about driver welfare and earnings within the platform.
Overall, Bolt’s adoption of this model is a strategic attempt to enhance user experience and remain competitive in Nigeria’s evolving e-hailing landscape.
Conclusion
Bolt’s move to adopt the “fastest finger” system represents a direct response to the competitive pressures within Nigeria’s e-hailing market. By streamlining the ride-matching process and aiming to improve both driver earnings and passenger wait times, Bolt is seeking to solidify its position as a leading player in the industry. This strategic adaptation indicates an awareness of the evolving needs and expectations of both riders and drivers within the African tech ecosystem.
Keywords
Related Keywords: Bolt ridehailing, inDrive fastest finger, Bolt driver dispatch, Bolt multiple driver request, ridehailing efficiency, Bolt new feature, faster ride pickup, Bolt vs inDrive, ride request competition, ondemand transportation
