AWS Outage Disrupts Bamboo and Raenest Services
On Monday, October 20, 2025, a significant disruption rippled across the internet as Amazon Web Services (AWS) experienced a major outage. The cloud platform, a critical component for countless online services globally, saw widespread downtime affecting numerous websites and applications used by millions.
US-East-1 Region Failure Impacts Global Services
The root cause of the incident, according to AWS, was a DNS resolution failure impacting the DynamoDB API endpoint within the US-East-1 region in Virginia. This initial failure had a cascading effect, disrupting services hosted in that region and leading to widespread issues. Several prominent platforms experienced downtime, including Snapchat, Canva, Fortnite, Robinhood, and Perplexity AI. Critically, the outage also impacted African businesses, with popular platforms like Bamboo and Raenest reporting service disruptions. Even Amazon’s own services, such as Alexa and Prime Video, were affected, leaving users struggling with login problems, unresponsive applications, and missing features. The severity of the situation was reflected on Downdetector, which recorded thousands of outage reports within the first hour of the incident.
The AWS outage underscores the reliance of modern applications on cloud infrastructure and the potential for widespread disruption when these systems fail. While AWS teams worked to resolve the issue, the incident served as a stark reminder of the importance of redundancy and robust system design for businesses operating in the digital age, particularly for those serving dynamic markets like Africa.
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