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Uber Exits Côte d’Ivoire After Six Years

After six years operating in Abidjan, Côte d’Ivoire, Uber has officially ceased operations, marking the first complete shutdown for the ride-hailing giant in an African country. The exit occurred on September 24th, with the company remaining silent on the specific reasons behind the decision. However, industry observers suggest that regulatory challenges and dissatisfaction among drivers likely contributed to the departure.

Market Dynamics in Abidjan

Uber launched in Abidjan in December 2019, entering a competitive market already populated by established players such as Bolt, Yango, and the local ride-hailing service, Moja Ride. Uber’s departure leaves a void in the market, presenting an opportunity for these existing competitors to expand their market share and cater to the transportation needs of Abidjan residents. This isn’t Uber’s first challenge in the African market; in April 2022, the company temporarily suspended operations in Tanzania due to regulatory issues.

Uber’s exit from Côte d’Ivoire underscores the complexities of navigating the regulatory landscapes and addressing driver concerns within the diverse African market. While the company has not released an official statement, the move signals a potential shift in strategy and highlights the need for ride-hailing services to adapt to local conditions for sustainable growth in the region.

Keywords

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