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Your M-PESA Upgrade: What New Features Are Coming?

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M-PESA’s Major Leap: What to Expect from the Landmark Fintech 2.0 Upgrade

Safaricom, Kenya’s leading telecommunications provider, is gearing up for the most significant transformation of its M-PESA platform since its inception in 2015. This monumental upgrade will see the mobile money service migrate to a sophisticated new core system, aptly named Fintech 2.0. This strategic overhaul is set to redefine the M-PESA experience for millions across Africa, promising enhanced performance and a more robust digital financial ecosystem.

Unpacking the M-PESA Fintech 2.0 Migration: Benefits and Process

Scheduled for September 22, this crucial migration is poised to impact over 50 million M-PESA customers throughout the African continent. The primary objectives of moving to Fintech 2.0 are clear: significantly boost transaction processing capabilities, minimize service outages, and substantially shorten the development and rollout time for innovative new features. The current M-PESA core, which processes approximately 4,500 transactions per second, has been operating near its operational limits. The new system is designed to overcome these constraints, ensuring M-PESA remains at the forefront of mobile money services. A dedicated team comprising more than 210 engineers in Kenya, supported by over 100 international specialists, is diligently managing this complex transition. Their concerted effort aims to mitigate any service disruption during the cutover. Safaricom has allocated a three-hour window for the upgrade, during which M-PESA services, including payments and airtime purchases, will be temporarily offline. This timeframe is deemed sufficient for seamless customer data migration to the new system, comprehensive live testing, and the full restoration of services well before the morning’s peak activity.

The shift to Fintech 2.0 represents a pivotal moment for M-PESA, ushering in an era of improved reliability and greater capacity for innovation. Users can anticipate a smoother, faster, and more resilient mobile money experience, solidifying M-PESA’s role as an indispensable tool for financial inclusion and digital transactions across Africa. This upgrade reinforces Safaricom’s commitment to advancing the continent’s digital economy.

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