TechCabal Daily – OurPass: A Cautionary Tale of Unfulfilled Promises
OurPass, once a promising Nigerian e-commerce startup aiming to revolutionize online shopping with its one-click payment solution, has reportedly fallen from grace. After securing $1 million in funding led by Tekedia Capital, the company’s journey took a turbulent turn, leaving behind a wake of challenges and unfulfilled expectations.
From E-commerce Darling to Financial Woes
Following a pivot from e-commerce to business banking and then personal banking, OurPass reportedly encountered significant difficulties. Reports indicate a series of unfortunate events, including unpaid salaries for departing employees and customer deposits being inaccessible. A reported phishing scam in June 2024 resulted in a loss of ₦25 million ($16,260), further compounding the company’s troubles. The aftermath allegedly led to the arrest of a senior employee suspected of involvement, although he was later released without charges due to a lack of evidence. The closure of 2024 saw significant layoffs and a growing number of complaints on social media platforms from customers reporting issues accessing their funds.
The OurPass saga serves as a stark reminder of the volatile nature of the startup landscape, particularly within the African tech ecosystem. It highlights the potential pitfalls of rapid pivoting and the critical importance of robust security measures and responsible financial management in maintaining investor and customer trust.
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