MTN Secures Top Spot in South African Voice Network Quality, Outperforming Vodacom in 2025 Report
MTN has once again affirmed its dominance in South Africa’s mobile voice communication landscape, solidifying its position as the nation’s premier voice network operator. The authoritative 2025 Mobile Voice Network Quality Report, released by MyBroadband Insights, meticulously details how MTN surpassed competitors, including Vodacom, to claim the top spot. Based on an extensive analysis of 34,323 test calls conducted across the country between May 20th and July 7th, 2025, the report unequivocally identifies MTN’s leadership in both call quality and overall reliability, cementing its status as South Africa’s most dependable legacy call provider. This crucial insight offers South African consumers clarity on network performance in a highly competitive market.
Rigorous Methodology Underpins Voice Network Performance Assessment
The comprehensive nature of the MyBroadband Insights report is rooted in its rigorous testing methodology. Researchers executed an exhaustive drive-test spanning over 10,000 kilometres, meticulously covering a diverse range of environments from bustling large cities to quiet small towns and expansive national roads. This extensive geographical coverage ensured a representative assessment of network conditions across South Africa. Five prominent mobile operators were subjected to the tests: MTN, Vodacom, Rain, Telkom, and Cell C. To guarantee precision and an unbiased evaluation, premium smartphones were deployed, integrated with Keysight’s advanced Nemo platform. This sophisticated setup facilitated a technology-agnostic assessment, capable of accommodating the very latest mobile technologies and providing a fair comparison across all participating networks. The study specifically monitored critical performance indicators that directly influence voice call quality, including the Call Setup Success Ratio (CSSR), which measures the successful rate of call connections.
This detailed analysis provides invaluable insights into the operational excellence of South Africa’s leading telecommunications providers. MTN’s consistent performance, as evidenced by this 2025 report, underscores its commitment to delivering superior voice services. For millions of South Africans relying on mobile connectivity for personal and professional communication, the findings offer a clear benchmark, highlighting MTN’s robust infrastructure and effective service delivery in a fiercely contested mobile market. The report firmly places MTN ahead of Vodacom in a key area of mobile network quality.
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