Government Email Outage Sparks Concerns Over Data Security in Ghana
The Ghanaian government’s official email platform, the vital communication channel for official business, has been down since early Monday, August 25, 2025, creating significant disruption. The service, accessible through the gov.gh domain, went offline around 5:00 AM and remained inaccessible for over 24 hours as of the original reporting date, raising anxieties about data security and operational efficiency. This outage underscores the reliance on digital infrastructure within African governments and highlights the need for robust backup systems.
Technical Challenges and Data Security Fears
The National Information Technology Agency (NITA), headed by CEO Mark Oliver Kevor, confirmed the email service interruption, attributing it to unspecified technical difficulties. NITA is collaborating with its technical partner, eSolutions, to restore the system. The extended downtime has unsettled government officials who depend on the gov.gh platform for daily communications and critical transactions. The situation draws attention to potential vulnerabilities within government digital systems and the importance of swift and effective responses to technical failures. The delay in restoring access fuels speculation about data breaches and potential impacts on sensitive information, necessitating careful attention from cybersecurity experts. The incident serves as a stark reminder of the importance of data security and disaster recovery planning, especially given Ghana’s ambitions for digital and inclusive growth.
Keywords
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