Tactful AI Founders Regain Control, Chart Course for Expansion
Egyptian AI startup Tactful AI, a specialist in AI-driven customer experience (CX) management, is back in the hands of its original founders, Mohamed El-Masry and Mohammed Hassan. This reacquisition follows a decision to separate from Dstny, the Belgian business communications firm that acquired Tactful AI in 2022, signaling a renewed focus on strategic growth.
A New Chapter for Tactful AI
Founded in 2016, Tactful AI provides a platform that empowers enterprises to efficiently manage all digital customer interactions in real-time. The company’s technology has demonstrated a significant impact on revenue generation, reportedly boosting digital revenues by 15-35% within months of implementation. With the founders back at the helm, Tactful AI is poised to embark on a new phase of expansion, targeting key markets in Saudi Arabia, the UAE, and Western Europe. This move underscores the growing importance of locally-grown tech expertise in shaping customer experience strategies, particularly within the rapidly evolving African tech landscape and beyond.
The reacquisition marks a significant development for the company and the broader AI-driven CX solutions market, highlighting the founders’ commitment to Tactful AI’s vision and potential. The strategic focus on expansion into key regions suggests a strong belief in the continued demand for its innovative platform.
Keywords
Related Keywords: Tactful AI reacquisition, Tactful AI buyout, Tactful AI founders regain control, Tactful AI Dstny acquisition reversal, AI company reacquired, Tactful AI independence, AI startup reacquisition, Dstny Tactful AI divestiture, Tactful AI management buyout
