Capgemini to Acquire WNS for $3.3 Billion, Bolstering “Agentic AI” Strategy
French consulting giant Capgemini announced on July 7, 2025, a definitive agreement to acquire WNS Global Services for a substantial $3.3 billion. The boards of directors of both Capgemini and WNS have unanimously approved the transaction, which is anticipated to close by the end of the year, pending regulatory approvals. This strategic move underscores Capgemini’s commitment to expanding its capabilities in the rapidly evolving landscape of artificial intelligence.
Driving Growth Through “Agentic AI”
Capgemini’s justification for the acquisition lies in the accelerating adoption of Agentic AI systems. These sophisticated software agents are designed to execute end-to-end operations with minimal human intervention. According to Capgemini CEO Aiman Ezzat, the acquisition of WNS will enable the creation of “a leader in intelligent operations.” This will be achieved by combining industry-specific expertise with technological consulting prowess. The combined entity will be strategically positioned to capitalize on the shift from traditional Business Process Services (BPS) to Agentic AI-powered Intelligent Operations, offering significant value to clients across various sectors. The integration promises to streamline processes and introduce greater efficiency through automation.
In conclusion, Capgemini’s planned acquisition of WNS represents a significant step towards solidifying its position in the emerging field of Agentic AI. By integrating WNS’s capabilities, Capgemini aims to lead the market in intelligent operations, leveraging AI to drive innovation and efficiency for its global client base. The deal is expected to generate considerable value by enhancing the use of automated systems in business processes.
Keywords
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